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- Robust reporting and insights
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Grow your guest relationships
Turn first-timers into regulars, and regulars into VIPs with tools to recognise and reward loyalty.
Grow your guest relationships
Turn first-timers into regulars, and regulars into VIPs with tools to recognise and reward loyalty.
Engage guests with tailored communications
Offer the best hospitality possible with guest details at your fingertips.
Automated emails
Pre-shift reports with robust insights to build stronger connections with diners during service.
Audience segmentation
Guest profiles that automatically update with each visit.
ROI tracking
Guest search to easily find walk-in guests in your database.
Targeted marketing
Turn your guests into regulars with automated communication tailored specifically to them.
Targeted marketing
Turn your guests into regulars with automated communication tailored specifically to them.
Pre-shift reports
Strategic marketing lists that keep growing based on your segmentation criteria.
Guest preferences
Automated, targeted email campaigns triggered by guest visits and spend.
Automated guest profiles
Tracking of purchase preferences and spend associated with your email marketing efforts to maximise your loyal following.
Measure server performance with data
Take action on data that helps you operate and grow your business.
Scorecards
Staff scorecards for an objective view of each server’s performance and associated feedback.
Review benchmarks
Weekly reports to summarise your past week and prepare you for what’s coming next.
Guest reports
A menu of automated reports such as no-show or cancellation forecasts and guests to contact about seasonal promotions or special offers.
“OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”
Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA
Tell us about your restaurant business
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