Access, own and act on your data with easy to understand reports

Plan shifts and forecast revenue

Get the insights you need to prepare for each shift and improve operations.

• Prep your staff for upcoming shifts and assess past shift performance in the Shift Overview
• Integrate your POS to easily track diner spend and revenue
• Uncover gaps in performance so you can quickly take action to improve

Compare your performance to local restaurants

OpenTable’s been serving restaurants for 20+ years. Tap into our insights from a network of nearly 50,000 restaurants globally.

• Understand how your performance compares to other local OpenTable restaurants across key metrics like seated guest activity, spend, reviews and no-shows
• Benchmark with aggregated and anonymized data from other local OpenTable restaurants, with a minimum of 25 restaurants in any set neighborhood or city

Get more out of every shift

Seat more covers by understanding your current, future and past performance.

• Identify opportunities to maximize capacity across a shift — not just at its peak
• Optimize turn-times to seat more guests and get an extra turn out of busy tables
• Understand slow times and days to identify when to invest in marketing
• Spot trends, so you can forecast with confidence and make future adjustments to staffing, inventory, marketing, and more

Know your guests’ preferences and behaviours

Create personalised experiences to turn guests into regulars.

• Own and build your guest database that includes contact info and preferences
• See who are your most frequent visitors, highest spenders and lapsed guests
• Export complete reports on reservations and guests in just one click
• Gain visibility into what you’re doing well and what you could improve by aggregating all your reviews from key sources such as Google and Facebook

If you use other booking systems I would move to OpenTable, its laid out well and easy to use with great reporting.

David Commander, Operations Manager
Jospers Steakhouse, Ireland