Get started on OpenTable

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Running a restaurant is hard work. OpenTable is here to help. Consider this your one-stop shop of resources to reference as you get started with OpenTable.

Fill seats

Build your
online
presence

Streamline
your
operations

Run a
smoother
front of
house

Deliver
personalized
service

Drive more
revenue

Manage your
reputation

Explore more
resources

Fill empty seats

Tap into the OpenTable dining network—more than 31 million guests seated via online reservations each month—and discover marketing tools at your fingertips.

Tell your diners where to make a reservation

Download the “We’re on OpenTable” digital kit to let guests know where to find your restaurant. The kit includes a badge to use in your emails, website and social channels.
Download the kit →

Make it easy for guests to book directly from your website

Add the OpenTable reservation widget to your site. It’s a win/win — you drive more reservations and save per cover.
Learn how →

Keep people informed on what’s new at your restaurant

Make your Opentable profile as engaging as possible. Write a thorough description, list popular dishes, note unique features of your restaurant, and upload your best photos.
Learn how →

Streamline your operations

Maximise seatings and take full control over your availability.

Set up your availability for the beginning, middle and end of each shift
Control the flow of your dining room with reservation cover & party pacing
Prevent your staff from getting slammed by setting limits and rules for large parties
Maximise seatings by analysing your turn times and fine-tuning your settings
Understand your peak and quiet times using the shift occupancy report

Run a smoother front of house

Keep your dining room humming by making OpenTable work for your restaurant.

Manage your walk-ins with ease
Offer up an online waitlist to avoid crowding the host stand
Prep for every shift with useful planning tools
Set the right expectations with guests by customising your booking policies
Integrate your POS system so you can run smoother shifts with automatic table statusing

Deliver personalised service

Create in-depth guest profiles and treat every table like a regular.

Tailor the experience – from menu preferences to special occasions – robust and automated profiles now will give you the deeper understand you need to personalise service for every guest
Recognise and engage loyal customers with automated email campaigns that keep them coming back
Send a survey to get direct feedback so you can keep improving
Manage your reputation – view and respond to guest reviews
Track server performance with objective scorecards detailing each server’s overall performance, directly from diner feedback

Drive more revenue

Driving revenue outside of reservations can make a big difference to your bottom line. With OpenTable, you can promote special experiences and delivery.

Create and manage dining experiences, like tastings, classes and special menus
Highlight your delivery offering to be everywhere diners are searching

Manage your reputation

Make guests feel heard. Strengthen your reputation and improve service by understanding and responding to guest feedback.

Manage your reviews in one place across the most popular review sites like Google and Facebook
Get direct feedback from diners through customisable, branded post-dining surveys
Gain deeper insight into your restaurant’s performance through review benchmarks, keyword search, and sentiment analysis
Keep a pulse on your reputation with daily and weekly feedback reports on your reviews and ratings

Learn more